FAQs…
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Frequently Asked Questions.
1. What types of prints do you offer?
Answer: We offer high-quality prints of my original street art, available in various sizes to suit your space. Prints can be framed with wood, metal or hangers. Each print captures the vibrancy and detail of the original artwork, ensuring you receive a piece that truly resonates with the spirit of the streets.
2. Can I request a custom-sized print?
Answer: Absolutely! If you have a specific size in mind, please contact us with your requirements, and we'll do our best to accommodate your request.
3. Do you ship internationally?
Answer: Yes, we ship worldwide. Whether you're in Australia or on the other side of the globe, we can bring a piece of chromatic street art to your doorstep.
4. How are prints packaged for shipping?
Answer: All prints are securely packaged to ensure they arrive in perfect condition. We use sturdy, protective tubes for rolled prints and flat, rigid packaging for larger, framed options.
5. What are the shipping costs?
Answer: Shipping costs vary depending on your location and the size of the print. Once you select your print and provide your shipping address, the cost will be calculated and displayed at checkout.
6. How long does shipping take?
Answer: Delivery times vary based on your location. Within Australia, it typically takes 5-7 business days, while international shipping can take 2-4 weeks. We'll provide a tracking number so you can follow your print's journey.
7. What is your return policy?
Answer: We strive for complete satisfaction with your purchase. If you're not happy with your print, please contact us within 14 days of receipt to discuss a return or exchange. Note that return shipping costs are the responsibility of the buyer.
8. Are the colors in the prints exactly as shown online?
Answer: We ensure that the prints are as close to the original artwork as possible. However, slight variations in color may occur due to different monitor settings.
9. Can I commission a custom piece?
Answer: Yes, I'm open to commissions. If you have a specific concept or theme in mind, please get in touch to discuss the possibilities and process.
10. How can I care for my print to ensure its longevity?
Answer: To maintain the quality of your print, we recommend framing it behind UV-protected glass and avoiding direct sunlight or high-humidity areas.